StraightPath didn’t initially sell themselves to us as an immediate response team, and they didn’t pretend to be our “own” brain-power but an augmentation to our team. But they stepped up and became both during at least three different emergency situations over the last 12-18 months.

We reached out to Mike, and two things shocked me. First, within minutes, he was mobilizing the right team at his end to jump on a screen-sharing session to try and fix things. Then he brought in Tara (our dedicated Senior DBA from Straight Path today). Tara and Mike took control, analyzed and actually plotted a course of recovery that minimized our downtime (by a lot) and protected us from making stupid mistakes we were poised to make.

I can’t tell you how reassuring they were and we continue to use Straight Path more and more within our business and I highly recommend their remote DBA Services, without reservation.